Step generally doesn't charge schools for any of the activities we deliver as we want our work to be a gift from the local churches. However, we sometimes ask schools to contribute to bigger expenditure such as covering the cost of hiring buildings offsite and providing refreshments for Step Days. Schools may choose to provide donations to Step so we can create/buy new resources, where we don't currently have the funds. Our Haven Schools course does incur a charge from 267 who provide the course for each student but Step will not charge for its delivery.
Our staff and volunteers are trained in safeguarding and will not promise confidentiality to pupils. In the case of a disclosure they will contact the school’s DSL where needed, record details of the disclosure and inform Step’s Safeguarding Lead of actions taken. Our Safeguarding Lead will then liaise with the school to ensure the situation is dealt with. If you would like to read our Safeguarding Policy, please contact us.
Step is not a church or affiliated with any one denomination. We have staff and volunteers from numerous denominations, including Anglican, Methodist, Baptist, United Reformed and many independent churches. Although we are an Evangelical charity, we have enjoyed close links with the Catholic community and we are heavily involved in the life of Nicholas Breakspear School, St Columba's College and Loreto College.
Complaints about Step, while rare, are dealt with quickly and professionally. If for any reason you are unhappy with the work of Step or the conduct of our staff and volunteers, please do contact us. We have a procedure designed to ensure that any complaint is clearly understood, dealt with at the right level and that appropriate action is taken. Please get in touch with the office if you would like to have a copy of our procedure.